Image by Luke Chaser on Unsplash 1. Accept the your human reality, you are biased. Each person sees the world and data from a specific lens. This is good! It's what makes us have a point of view, a certain unique wisdom and it's the foundation of our convictions. But…

Aging is a natural occurrence, and our body’s needs change as it progresses. The same changes apply when it comes to our skin; the older we get, the more care it needs to stay supple and healthy. …

Finally got rid of that pimple that’s been bugging you? High five! Now, how to deal with the mark? Getting rid of breakouts is just one part of the entire acne journey; the other part is dealing with the spots that they leave behind. They often appear as black or…

When your skin breaks out and flares up, what’s the first thing that you do? Do you immediately reach for the nearest scrub or peeling agent and hope that your skin problem goes away overnight? Before you go ham on skincare solutions that might potentially do more damage than good…

Is it to control things? — Yes sometimes. You are accountable for decisions that lead to success and to failure. So control seems necessary. But controlling things (and people), limits their growth. Is it to achieve goals and targets-drive results? — Yes most definitely. Ultimately, that’s why we’re in the…

In Customer Success and Experience, our north star is the customer and in particular, their context. Context is the ‘element’ that makes empathy possible and actionable. It’s about asking — What’s going on with this person? or the more common: Where is this person coming from? …

The ‘commander’ archetype of leadership is becoming less and less relevant in modern organizations. It is being replaced by a facilitative practice of leadership. Let’s look back. What’s been passed down regarding leadership is essentially: leader as the authority. Authority based on knowledge learned and earned. The leader’s most critical…

Ms., Mr., Manager, Sir, Ma’am, Atty., Dr, Officer, Boss, Dame— these are only some of the titles we hear at work. We have gendered titles, determined by biology and later redefined by gender identity. We have achieved titles through learning, practice and licensing. Some titles are awarded with pomp and…